Parts Sales Counterperson I
Ditch Witch West – Tukwila, WA is seeking a Parts Sales Counterperson I.
About the role
Do you love working in a positive, high‑energy environment? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we would love to hear from you! Ditch Witch West, a premier capital equipment dealer in the West, is looking for a motivated and customer‑oriented Parts Sales Counterperson I to join our team. At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work‑life balance designed to support you and your family. Make a difference. Grow your career. Join the Pape’ Team!
Responsibilities
- Serve as the go‑to parts expert for customers looking to maintain and repair their equipment.
- Engage with customers face‑to‑face at the counter or over the phone to identify their needs and provide recommendations.
- Use product literature, specialized software systems, and growing knowledge of parts and equipment to offer timely and accurate solutions.
- Translate technical details into actionable parts support to build trust and lasting client relationships.
- Demonstrate a positive attitude, attention to detail, and commitment to finding the best solutions for customers.
Requirements
- Verifiable parts counter experience or applicable mechanical/service experience.
- Basic knowledge of parts inventory.
- Self‑motivation and assertive drive.
- Ability to perform at a high level in a fast‑paced, team‑oriented environment.
- Ability to communicate effectively with customers by telephone and in person to sell company parts and other services.
- Above‑average organizational skills.
- Must successfully pass a pre‑employment drug test (Pape’ maintains a drug‑free workplace).
Compensation
$20‑30/hr (Depending on Experience)
Benefits
- Competitive pay based on skills, training, and experience level.
- Outstanding benefits including:
- 401(k) & Roth 401(k) Retirement Plans with Company Match
- Medical, Dental, Vision and Prescription Insurance
- Flexible Spending Accounts (Flex Plans)
- Life Insurance
- Short‑ and Long‑Term Disability Insurance
- Employee Assistance Program
- Online and Instructor‑Led Training
- Tuition Reimbursement for Training Programs
- Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (first year prorated for new hires based on start date), 1 hour of sick leave for every 30 hours worked, and 7 paid holidays each year. Vacation tiers increase with seniority.
- Advancement – Pape’ is a dynamic, growth‑oriented organization with a focus on promoting from within.
- Stability and reputation — Pape’ is a family‑owned, fourth‑generation company with over 160 locations, over 4,000 members and 85+ years of experience, known for stability, honesty and integrity.
- Equipment – Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory.
- Employee impact – Enjoy an open‑door policy where your voice will be heard and your opinions will matter.
- Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.