Parts Manager

About Us

Webb Automotive is a family‑owned and operated dealership group serving the Chicagoland and Northwest Indiana areas for over 50 years. We are committed to delivering exceptional service, quality vehicles, and fostering a supportive workplace culture. Built on a strong foundation of integrity, customer satisfaction, and teamwork, we offer opportunities for career development, stability, and a welcoming, team‑oriented environment.

Benefits

• Average annual compensation of $80,000 – $100,000
• Health insurance – company contributes a portion to cost
• Dental, Vision, Assurity, and LifeLock insurance options available
• Paid Life Insurance
• 401(k) with company matching
• Paid Time Off
• Family owned and operated
• Positive work environment

Responsibilities

• Oversee and manage Parts Counter staff and Parts Drivers
• Forecast and achieve departmental goals and objectives
• Manage balanced inventory for service, wholesale, and retail needs; adjust to maximize turnover and minimize obsolescence
• Set pricing for each customer category to ensure profit while fostering customer loyalty
• Supervise stock orders, special orders, and tagging for factory credit recovery
• Analyze sales, expenses, and inventory monthly to meet profit goals; develop a profitable wholesale parts program
• Maintain high‑quality service for both external and internal customers
• Collaborate with the Service Manager to ensure timely turnaround of parts for all jobs
• Hold department meetings, attend manager meetings, and optimize departmental operations
• Provide technical support and coordinate paperwork, shipping, and receiving for the Parts Department
• Manage payroll records for parts department employees
• Create and upkeep schedule for Parts Department staff
• Hire, train, and evaluate Parts Department staff
• Develop sales promotions, utilize co‑op advertising, and follow incentive programs
• Handle customer complaints promptly to ensure satisfaction
• Support collections of past‑due accounts and assist with accounting processes
• Enforce safety requirements, including Hazmat & OSHA compliance and processing MSDS sheets on all products
• Stay updated and comply with federal, state, and local regulations affecting parts sales

Qualifications

• High School Diploma or equivalent required
• Experience with auto parts sales preferred
• Strong organizational and time‑management skills
• Ability to work in a fast‑paced environment
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
• Ability to calculate figures such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Clean driving record and valid driver’s license
• Willingness and ability to submit to a background check and drug screen