Parts Manager

Essential Functions

• Review stock orders, Toyota, Wholesale, Forks, Tires and miscellaneous orders.
• Performance Metrics - meet forecasts, goals, and objectives of the department (sales, gross profit, net profit, inventory level, inventory turns)
• Hire, train, and motivate parts staff; conduct annual reviews.
• Review emergency and breakdown orders.
• Review the sourcing, freight recovery, branch transfer, receiving, and pricing on customer orders.
• Maintain excellent working relationships with all internal department managers and with all customers.
• Remove aged inventory from vans, transferring items to branches with stocking sales, vendor returns, annual vendor returns and write off obsolete inventory items.
• Affordably manage the day-to-day operations of the warehouse and van inventory, sales, warehousing, shipping & receiving, and training in the parts department.
• Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction.
• Provides the highest level of customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control.

Qualifications

• Bachelor’s degree preferred.
• Minimum of 5 years’ Parts Management experience preferably in material handling, industrial equipment, or automotive industry.
• MS Navision experience preferred.
• Customer focused selling and relationship building required.
• Excellent communication and interpersonal skills.
• Strong attention to details.
• Proficient in MS Office.

Physical Demands And Working Conditions

• Sitting, standing, and walking (up to continuously).
• Frequent use of computer and telephone requiring repetitive finger, hand, and arm movement.
• Occasionally carry office supplies and other miscellaneous items up to 50 pounds.
• Continuous use of seeing, hearing, verbal communication.
• Work indoors and outdoors.
• Exposure to temperatures commensurate with outdoor seasonal temperatures.