Parts Manager

Our parts manager is retiring after a long run with us, and we're looking for the right person to take the department forward at Harper Volkswagen, a 40+ year franchise VW store in Knoxville, TN. This is a real management seat, not a counter job with a title. You'll own the department's P&L, its inventory, and its people, and you'll report directly to the GM. We run a thriving wholesale business, maintain an exceptionally low obsolescence, and have a very tenured team.

Responsibilities

• Inventory investment: hitting turn targets, keeping obsolescence in check, and managing days' supply so the shop never waits on a part
• Pricing strategy across retail, wholesale, and internal, balancing gross against customer loyalty
• Stock order discipline — keeping emergency and special orders to a minimum
• Growing the wholesale business with independent shops and body shops
• Warranty returns, cores, and factory credit recovery through proper tagging and process
• Monthly reconciliation with accounting, cycle counts, and annual physical
• Leading, training, and holding accountable a parts team that supports both our service drive and outside customers

Requirements

• 2+ years managing a franchise dealership parts department (VW or import experience a plus, but we'll train the right person on VW systems)
• Fluency with a DMS, Dealer Track preferred, and electronic parts catalogs
• A track record you can talk about in numbers: turns improved, obsolescence reduced, wholesale grown
• Valid driver's license and clean MVR

Pay

$75,000-$100,000+ base including salary and fixed operations gross profit/expense incentive.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Plan
• Short & Long Term Disability
• Employer Paid Life Insurance
• Paid Holidays
• Paid Vacation
• Paid Sick Time
• Paid Birthdays
• Paid Training
• Opportunities for Advancement
• Closed Sundays
• Healthy Work/Life Balance

About Us

The Harper name has been synonymous with quality since 1981, when Tom Harper opened the Porsche, Audi, and Jaguar dealerships in Knoxville. Since then, Harper has expanded to seven dealerships, thirteen franchises, and one certified collision center, each catering to a different type of driver but providing the same level of excellence in sales and service. The Harper family of dealerships has always made customer satisfaction its primary objective, evidenced by our top-notch staff, beautiful state-of-the-art facilities, and multiple awards for both sales and service.