Parts Manager

About the role

As a Parts Logistics Leader, you’ll step into a dynamic leadership role focused on developing a high‑performing team, managing inventory strategy, and driving business performance. This is an ideal opportunity for a rising leader or recent graduate ready to apply business, operations, and customer service skills in a growing organization. You’ll gain hands‑on experience managing a department, leading people, and working cross‑functionally — all while being mentored by senior leaders to help accelerate your career trajectory. Bish’s RV is one of the largest family‑owned RV dealers in the country, dedicated to providing quality products and services that exceed customer expectations and creating an atmosphere where customers feel like friends of the family business. The company is experiencing record growth with further expansion planned, offering outstanding opportunities for advancement.

Responsibilities

• Lead with Purpose: Inspire and coach a team to perform at their best, while growing your leadership and people management skills
• Customer‑Centered Focus: Build a welcoming, helpful environment that delivers exceptional service to both retail customers and internal departments
• Strategic Thinking: Use data and market trends to inform parts ordering and inventory decisions
• Drive Performance: Monitor goals, adjust strategies, and maximize profitability through innovation, teamwork, and operational efficiency
• Team Development: Recruit, train, and mentor future leaders within your department — including your own potential successor
• Operational Excellence: Balance parts needs across departments
• Inventory Strategy: Curate and maintain an optimal parts mix — adding high‑demand items and retiring outdated stock
• Data‑Driven Decisions: Perform regular cycle counts and analyze performance to maintain accuracy and minimize waste
• Customer Experience: Handle customer concerns with care, aiming for solutions that build trust and satisfaction
• Leadership Presence: Bring solutions and insights to meetings that help drive dealership success
• Sales Growth: Identify opportunities to grow parts sales through customer outreach, product knowledge, and trend analysis
• Team Culture: Build a positive, accountable culture focused on growth, feedback, and results

Requirements

• Bachelor’s degree in business, operations, supply chain, or similar
• Willingness to relocate in the future as part of long‑term growth and leadership development opportunities
• Ability to pass a background and drug test
• Demonstrate alignment with the Company’s vision, mission, and core values in all interactions

Skills

• Passion for leading people, solving problems, and delivering results
• Strong communication – able to clearly explain options to customers and align with team members
• Curiosity and critical thinking – comfortable learning on the job, making decisions, and asking “why” to improve processes
• Organizational skills – ability to manage inventory, timelines, and multiple priorities without losing attention to detail
• Adaptability – open to feedback, eager to learn from others, and able to adapt to new challenges quickly

Benefits

• Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
• 401K matching
• Employee discounts
• Company‑paid life insurance
• Gym membership reimbursement
• Opportunities for advancement
• Access to a partner insurance agency for personalized quote and coverage guidance for home, auto, RV, and specialty insurance products
• RV borrowing program
• Incredible team culture
• Collaborative team of experienced peers and mentors
• Direct access to vendors and OEM reps for support and training
• State‑of‑the‑art systems and tools to simplify inventory and workflow
• Dedicated research team and companywide resources to support your success

Expected Results: Achieve a 90%+ customer satisfaction rating and Net Promoter Score of 70%+; maintain 4+ inventory turns annually; ensure 100% bin location accuracy and contribute to lowering time‑in‑shop metrics; increase gross profit while maintaining strong cost control and team productivity.