Parts Department Counter Person

About the role

The Parts Department Counter Person at Herb Connolly Chevrolet in Framingham, Massachusetts, is the go-to resource for customers, technicians, and service advisors who need the right part at the right time. Whether you're new to the industry or a seasoned pro, if you're organized, customer-focused, and love cars, we want to talk.

Responsibilities

• Assist retail customers and walk-ins with parts inquiries, lookups, and purchases
• Support the service department by sourcing and pulling parts for technicians
• Use GM parts catalogs and dealer management software (DMS) to locate and order parts
• Process invoices, returns, and core charges accurately
• Receive and stock incoming parts shipments; maintain organized inventory
• Build relationships with wholesale customers and body shops
• Keep the counter clean, stocked, and professional

Requirements

• Strong customer service skills
• Comfort with computers and data entry
• High attention to detail
• A team-first attitude
• Interest in the automotive industry

Bonus Points

• Prior parts counter experience
• Tekion DMS knowledge
• Wholesale sales background

Benefits

Competitive salary: $45,000 - $65,000 per year
Health, dental, and vision insurance
Paid time off and holidays
Opportunities for growth and advancement within the company

About the Company

Herb Connolly Chevrolet is a reputable and leading automotive dealership located in Framingham, Massachusetts. With a strong commitment to customer satisfaction and quality service, we have been serving the community for several years. Our team is composed of dedicated professionals who are passionate about providing exceptional automotive solutions and experiences.

EEOC Statement

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.