Parts Counter Specialist

About the role

Interstate Assembly Systems is a leader in the production and up-fitting of heavy-duty service trucks, delivering customized solutions to meet the unique needs of our clients. We are seeking a skilled and motivated Parts Counter Specialist to join our team and support our production and up-fitting operations with exceptional service and expertise.

Responsibilities

• Pick parts on scheduled work orders and relieve inventory through the inventory management system.
• Handle will-call requests for drop-in parts needed by production and up-fitting that are not scheduled on work orders.
• Add parts to work orders and correctly relieve inventory.
• Perform inventory control operations including cycle counting and location adjustments.
• Measure and cut material to length as required.
• Maintain a clean and orderly work area and comply with all company policy and safety procedures.
• Answer all parts calls and assist all walk-in customers.
• Increase parts sales by following up on quotes given.
• Ensure COD payments are collected for orders before they ship.
• Assist the Service department with locating parts needed for open jobs.

Requirements

• Solid verbal, written, and phone communication skills.
• Ability to work independently, prioritize, and meet timelines.
• Good record-keeping and organizational practices.
• Familiarity with heavy truck parts (a plus).
• Ability to safely lift heavy loads up to 75 lbs.
• Prior experience in a warehouse environment and forklift usage.
• Familiarity with RF scanners (a plus).
• Basic computer skills and experience with MS Office and Outlook.

Pay

$20.00–$23.00 per hour, plus monthly commission from sales.

Benefits

• Competitive wages (salary range $28–$39/hr D.O.E.).
• Tuition assistance for educational and ongoing career growth.
• Health, dental, and vision coverage beginning on the first day of the following month.
• Paid Time Off (PTO) starts accruing on day one of full-time employment.
• 6 holidays and 2 floating holidays per year.
• 401(K) with company matching.
• Long-term disability supplied.
• Short-term disability supplied.
• Life insurance supplied.
• Healthiest You – virtual health care paid by Interstate.
• PPE reimbursement – safety glasses and safety boot reimbursement.
• Pet insurance – coverage for furry friends.
• Employee discounts on products and services.
• Paid Employee Assistance Program – free 24/7 access to a guidance consultant for life challenges.
• Paid health and well-being screening for employees and their spouse.