Parts Counter Sales - Mitchell, SD

About the role

The Parts Counter Sales position at CLAAS FARMPOINT is dedicated to promoting and selling parts to both internal and external customers. This role also involves providing excellent customer service and assembling and repairing hydraulic hoses.

Responsibilities

• Fills and puts together customer and shop parts orders timely and accurately.
• Provides excellent customer service to inside and outside customers needing parts and service.
• Assembles new hydraulic hoses and repairs old ones as required.
• Pulls, coordinates, and schedules freight shipments timely.
• Sherps and receives parts for customer orders and ships and receives equipment as required.
• Aids customers and shop personnel with parts look up and orders.
• Might be required to assist in the service department during non-peak periods.
• Delivers parts to customers, resident technicians, or other FARMPOINT locations as needed.

Requirements

• High school diploma or equivalent required.
• Associate's degree in related field or equivalent experience, preferred.
• 2+ years parts or parts sales and/or counter experience desired.
• Working knowledge of CLAAS parts, a plus.
• Warehouse experience preferred.
• Farm background desirable.
• Ability to read and interpret parts and machine schematics desirable.
• Self-sufficient with a proven ability to work independently and a strong willingness to learn.
• Excellent oral and written communication skills both technically and professionally.
• Excellent customer service skills.
• Ability to safely operate forklift and other large machinery/must be able to pass and maintain a valid forklift certification.
• Valid driver’s license with a verifiable safe driving history.
• Occasional travel by auto, overnight travel, weekend or evening work may be required.

Qualifications

• Must be eligible to work in the U.S.
• Full-time benefits package including health, vision, short-term disability, long-term disability, competitive dental plans, paid time off, 401(k) with a generous company match, retirement readiness program, company-paid life insurance, flexible spending accounts, employee assistance program, legal & financial services, and dependent care benefits.

Skills

• Customer service skills.
• Ability to read and interpret parts and machine schematics.
• Ability to operate forklift and other large machinery.
• Ability to work independently and learn new things.

Benefits

• Premium free health, vision, short-term disability, and long-term disability.
• Competitive rate dental plans.
• Competitive paid time off, including Vacation, Sick, and Paid Holidays.
• 401(k) with a generous company match.
• Retirement Readiness Program.
• Company-paid life insurance.
• Flexible Spending Accounts.
• Employee Assistance Program, including mental health.
• Legal & Financial Services.
• Dependent Care Benefits.

Pay

Compensation details are not specified in the job posting.

Schedule

Schedule details are not specified in the job posting.