Parts Counter Person

Job Description Apply now Parts Counter Person Posting Start Date: 9/14/26 Job Location (Short): Sacramento, California, USA, 95838 Requisition ID: 36932 Onsite or Remote: Onsite Position Join Komatsu and Be Part of Something Big! Company Overview At Komatsu, we lead the construction and heavy equipment industry with cutting-edge technology and innovative solutions that enhance efficiency, safety, and sustainability. Komatsu Company-Owned Dealers West operates thirteen Company-Owned branch locations in CA, NV, AZ, UT and WY. To learn more about Komatsu Company-Owned Dealers, visit our website! Why Join The Komatsu Company-Owned Dealer West Team Industry competitive wages Day 1 Medical, Dental, Vision, Life & Disability Benefits Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more Employee recognition, career development opportunities, and excellent job security Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment Job Overview As the Parts Counter Person you will play a critical role in providing parts support to customers for walk-ins, phone, service department and other media orders as well as processing, filing, expediting and updating department paperwork. This position is also responsible for some warehouse functions. Equipment knowledge and jobsite experience is a plus. In this role, you will be tasked with using multiple computer systems including inventory systems, email, MicroSoft programs, and other equipment parts look up systems. Key Job Responsibilities Assist phone and walk-in customers with parts requests. Research parts issues, generate sales orders and quotes using appropriate electronic media. Process invoices and customer returns. Maintain records to document activities. Assist service department with parts requests, returns, and inquiries. Document and track activities. Oversee daily warehouse operations including shipping, receiving, crating, and storageInspect incoming freight for damage and discrepancies; document and report issuesVerify quantity and condition of received materials and input data into inventory systemsOperate manual and powered equipment, including forklifts, safely and efficientlyPick, pack, and stage customer orders for shipment according to scheduleProcess and release sales orders; coordinate outbound freight and logisticsUtilize UPS, FedEx, and other shipping platforms to manage outbound deliveriesProvide shipping and receiving documentation support to the customer service teamIssue stock goods for internal service jobs and interpret part requirements accuratelyMaintain clean, organized, and clearly labeled storage areas to optimize space and efficiencyOther duties as assigned Qualifications/Requirements Good computer skillsAbility to work independently with minimum supervisionExcellent customer service skillsStrong oral and written communication skillsPrior experience with CE and/or Mining parts counter, inventory, purchasing Ability to read and understand technical manuals, computerized inventory systems, phone skills, pricing systems. Valid drivers license and clean driving recordAbility to safely operate a forkliftOther duties as assigned Hiring Range At Komatsu, your base pay is one part of your total compensation package. This role pays $28.38 - 37.81. The actual offer will consider a wide range of factors, including experience and location. Company Benefits Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment. Diversity & Inclusion Commitment At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together. Company Information Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com. EEO Statement Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Apply now