Parts Counter Person

About the role

Castle CDJR of Chesterton is seeking a Parts Counter Person to join our dynamic team. This position offers a range of benefits and opportunities for growth.

Responsibilities

• Oversee the parts sales process from start to finish
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes, and provide other information to customers
• Provide high-level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify the parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from an outside source and submit an emergency order, if necessary
• Maintain accurate records of internal requests for parts and ensure they are billed on the service repair order
• Receive payment from retail customers or obtain credit authorization

Requirements

• At least 2 years of experience selling parts
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts, including discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

Qualifications

No specific qualifications are listed in the job posting.

Skills

• Excellent communication skills
• Customer service orientation
• Interpersonal skills
• Time management skills
• Reading and interpreting technical documents
• Basic math skills

Benefits

• 401(k) with employer match
• Major Medical & Dental (50% employee-paid premium), and Vision insurance options
• Voluntary Benefits (Accident, Critical Illness, Disability, and more), and Life Insurance
• Paid Time Off
• Employee vehicle purchase discounts
• Career advancement
• Employee Wellness: Access to EAP, health, legal, and financial resources

Pay

Parts Counterperson: $15.00 - $21.00 per hour

Schedule

Full Time