Parts Counter

Location: Salem, OR. Full-Time position.

About the role

We are seeking a reliable and customer-focused Parts Counter Representative to support our Machinery division. This role is ideal for someone who enjoys a fast-paced environment, works well with mechanics and customers, and takes pride in keeping inventory organized and accurate.

Responsibilities

• Provide parts support to mechanics and customers by answering incoming calls and assisting with counter sales.
• Process and fulfill parts orders, including preparing orders for pickup or delivery.
• Deliver parts to customer locations as needed.
• Receive, stock, and organize inventory; maintain accurate physical inventory counts.
• Maintain cleanliness and organization of the parts department.
• Operate a forklift to load and unload pallets (training provided if needed).
• Package and ship parts and cores; receive and stage units for installation.
• Accurately record sales, deliveries, and related documentation.
• Occasionally travel to customer locations while following all safety and driving regulations.
• Perform other duties as assigned to support dealership operations and objectives.

Qualifications

• Minimum 5 years parts counter experience with CASE/CE dealership or other major brand dealer.
• Knowledge of CE Machinery a major plus.
• Energetic, career-minded, people-oriented individual with highly developed computer and business skills.
• Valid driver’s license with an acceptable driving record.
• Strong customer service skills and a team-oriented mindset.
• Ability to work in a warehouse/parts environment, including lifting, standing, and operating equipment.
• Attention to detail and ability to stay organized in a busy setting.
• Forklift experience is a plus (or willingness to be trained).
• Previous parts, warehouse, or equipment-related experience is preferred but not required.
• Ability to follow safety rules, policies, and procedures at all times.

Pay

$25 to $30 hourly depending on experience.

Schedule

Full-Time.

Benefits

• Medical coverage (PPO + HSA options)
• Dental, Vision, and Life insurance provided at no cost
• 401K with competitive employer contributions
• 80 hours of annual vacation, increasing with years of service
• Uniforms provided annually
• Annual boot voucher of $175.00
• One full paid day off annually for community volunteer work
• Birthday meal provided by Sonsray
• Privately owned and operated, with decisions made based on core values rather than corporate directives
• Annual Holiday Party, including covered airfare and hotel for employees and a guest
• Emphasis on company growth and employee development
• Open-door policy, fostering a collaborative environment with active owner and management involvement

About the Company

Sonsray moves mountains for the construction, transportation, and agriculture industries. We are the West Coast's largest Thermo King & CASE dealership, offering sales, parts, service, rental, and leasing. We are committed to fostering a supportive and dynamic work environment.