Parts Counter

About the role

We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships. We are a leading provider of compact equipment for global construction, rental, landscaping, agriculture, grounds maintenance, government, utility, industrial and mining markets. We strive to empower our customers to do their jobs more efficiently and effectively.

Responsibilities

• Assists all customers in selecting required parts in a friendly, professional, and efficient manner.
• Coordinate with Sales, Service and Rental departments to ensure customer satisfaction.
• Knowledge and ability to monitor inventory to determine which parts require special ordering.
• Ability to assist the Parts Manager in analyzing and resolving discrepancies between computer inventory and actual parts on hand.

Requirements

• Previous experience working in automotive or construction industry preferred.
• Excellent customer service, interpersonal, and communication skills (verbal and written).
• Must be able to manage heavy phone volume with great data entry skills while paying close attention to details.
• Have strong organizational skills, attention to detail, and an elevated level of competence with computer related programs.
• Be professional and hard working with a customer-friendly approach to service.
• Be comfortable working in a team setting.
• Must be able to learn company designated software within a reasonable amount of time allotted.
• Reports to: Branch Manager
• Job Type: Full-time
• Required Experience: Construction Equipment Industry: 3 years

Benefits

• Health, Dental, Vision, Life & Disability Policies
• Employee Discounts
• 401K Plan with Company Match
• Flexible Spending Account
• Paid Holidays & Vacation
• Training & Advancement Opportunities

Pay

$24.00-$27.00 DOE

Schedule

Monday-Friday (7am-5pm)

Work Environment

Some areas of the workplace may be hazardous and/or dirty; proper safety protective gear should be worn as needed. Answering the phone and speaking with customers and employees. While performing the duties of this job, the employee is occasionally required to stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.