Parts Counter

Responsibilities

• Monitor the parts inventory and anticipate parts needs for timely ordering.
• Receive and fill telephone orders for parts by interacting with customers to identify their needs.
• Ensure correct parts selection by consulting catalogs and other references.
• Maintain cleanliness and orderliness of the parts inventory.
• Supply technicians with the necessary parts effectively and efficiently.
• Follow up on back-ordered parts and ensure customers are informed about the status of their orders.
• Complete and process paperwork related to parts deliveries, returns and warranty claims.

Qualifications

• Prior experience in automotive or heavy equipment parts counter or related role is critical.
• A High School Diploma or equivalent is required; further education in a relevant field is desirable.
• Familiarity with inventory software and order processing systems.
• Excellent verbal and written communication skills, and an ability to discuss technical specifics with customers and staff.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Ability to lift and carry heavy items, bend, reach, and kneel.

Benefits

• Competitive salary and benefits package, including healthcare and retirement plan.
• Employee discounts on vehicle purchases, parts and service work.
• The opportunity for professional growth and advancement within the dealership, including training and promotion opportunities.
• A fast-paced, dynamic work environment where your input is valued and your skills can shine.