Parts and Accessories Sales
FUEL POWERSPORTS · West Bend, WI · 1 wk ago
Business DevelopmentFull-time
About the role
We’re looking for an enthusiastic Parts and Accessories employee to join our team. You’ll interface directly with customers—walk-in, telephone, and online—to determine their needs and supply them accordingly. You’ll also engage with our sales and service department to ensure parts and accessories are delivered promptly. This is a great opportunity for someone currently working at an auto dealership or big-box retailer (AutoZone, O’Reilly, NAPA, Advanced Auto Parts). If you're a powersports fanatic with excellent customer service skills, this job is for you!
Guaranteed two days off in a row per week.
Responsibilities
- Greet customers immediately in a courteous and friendly manner
- Share your knowledge of “Good, Better, and Best” products we sell
- Stay up-to-date with powersports gear brands and product knowledge
- Maintain and deliver awesome, personal, and useful support to potential or existing customers
- Ensure customers are satisfied with their buying experience
- Recommend related parts that may be required
- Attempt to locate rare parts
- Handle multiple customers at once while maintaining individual satisfaction
- Process online and telephone transactions quickly and courteously
- Alert customers of sales, specials, or new merchandise
- Accept payments and keep the cash register drawer accurate
- Other duties as assigned
Requirements
- Outgoing, friendly personality and superior communication/customer service skills
- Knowledge of the powersports industry is a plus
- Connects with customers in a friendly manner
- Confident answering calls and entering orders in the computer system
- Confident in selling while allowing customers to make informed buying decisions
- Always shows a positive attitude and is a genuine team player
- Takes ownership of the customer’s experience to leave a positive impression
- Willing to work Saturdays
- Able to lift up to 50 lbs
Schedule
Work days: Tuesday–Saturday
Benefits
- Extremely competitive compensation
- Health, Dental, and Vision insurance after probationary period
- 401K with company match for eligible employees
- Guaranteed two consecutive days off each week
- 10 days PTO starting on day 1