Parts Advisor/Counter

About the role

At Germain Cadillac of Easton, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time. As a Parts Advisor/Counter, you will be responsible for assisting customers in finding the right automotive parts for their needs. This role requires a strong knowledge of automotive parts and excellent customer service skills.

Responsibilities

• Assist customers at the counter with parts inquiries and orders in a friendly and professional manner
• Identify and source automotive parts and accessories accurately using parts catalogs and computer systems
• Manage parts inventory, including receiving, stocking, and organizing parts efficiently
• Collaborate with service technicians and sales staff to fulfill parts requirements promptly
• Process sales transactions, maintain records, and prepare parts orders for pickup or delivery
• Maintain a clean and organized parts counter and storage area

Requirements

• Previous experience in automotive parts sales or related field preferred
• Knowledge of automotive parts terminology and systems
• Strong customer service and communication skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Proficient with computer systems and inventory management software
• Detail-oriented with strong organizational skills

Benefits

• Comprehensive Coverage & Health, Dental and Vision Insurance
• 401(k) Savings Plan with Employer Match
• Paid Vacation/Company Holidays
• Competitive Wage Plans
• Ongoing Professional Development and Internal Promotions
• Company Outings and Activities
• Employee Discounts

Whether you’re an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we’ll provide you with the tools, training, and opportunities to help you succeed.