Parts Advisor
Description
Santa Monica, CA | Subaru | Trusted brand | Parts Advisor | Parts Counter | Shipping and receiving | Reynolds & Reynolds | Los Angeles | Veterans encouraged to apply | $19 - $23/hr
About the role
You're organized, accurate, and comfortable juggling counter requests, incoming shipments, and outgoing orders simultaneously. You have experience in automotive parts, shipping and receiving, or warehouse operations -- and you're ready to bring that background to a busy dealership parts department. You're physically capable and reliable -- this role requires both desk work and active warehouse duties throughout the shift.
Responsibilities
- Serve retail and internal customers at the counter and by phone -- providing accurate parts information, pricing, and availability with professionalism and efficiency
- Aid service technicians and advisors with parts lookup, ordering, and timely delivery to keep the service department productive
- Receive incoming parts shipments -- inspecting for accuracy and damage, checking against purchase orders, and processing inventory into the system
- Prepare and ship outgoing parts orders -- packaging, labeling, and coordinating with carriers accurately and on time
- Maintain bin organization, warehouse cleanliness, and inventory accuracy throughout the department
- Process parts orders, returns, warranty claims, and core submissions accurately in Reynolds & Reynolds
- Follow up on back-ordered and special-order parts -- communicating proactively with technicians and service advisors on status
- Support additional parts department duties as needed to keep the operation running efficiently
Requirements
- Automotive parts counter or dealership experience preferred -- shipping, receiving, or warehouse backgrounds also strongly considered
- Reynolds & Reynolds experience preferred -- familiarity with parts lookup and order processing in R&R is a significant advantage
- S Subaru or import brand parts experience a plus
- Able to multitask effectively -- managing counter requests, phone inquiries, and warehouse duties simultaneously
- Physically capable of lifting 50 lbs or more -- receiving, stocking, and shipping are active parts of this role
- Detail-oriented and accurate -- parts transactions and inventory records need to be right every time
- A clear communicator who works effectively with technicians, advisors, and customers
- Valid driver's license with a clean driving record
Qualifications
Reynolds & Reynolds experience preferred -- familiarity with parts lookup and order processing in R&R is a significant advantage
S Subaru or import brand parts experience a plus
Valid driver's license with a clean driving record
Skills
Able to multitask effectively -- managing counter requests, phone inquiries, and warehouse duties simultaneously
Physically capable of lifting 50 lbs or more -- receiving, stocking, and shipping are active parts of this role
Detail-oriented and accurate -- parts transactions and inventory records need to be right every time
A clear communicator who works effectively with technicians, advisors, and customers
Benefits
Medical, dental, and vision insurance
Life insurance and supplemental coverage options
Paid time off and paid holidays
On-the-job training -- we'll develop your Subaru parts knowledge from day one
Career growth -- strong parts advisors grow into parts management and fixed ops leadership roles at Swickard
Employee vehicle purchase and service discounts
A team-oriented parts operation at one of the Westside's most established import dealerships
Pay
$19 - $23/hr
Schedule
Not specified