Partnerships Program Manager

About the role

The Partnerships Project Manager will build and scale an efficient, data‑informed partner ecosystem with education and commercial partners. The role drives onboarding, manages licensing and reporting processes, conducts Quarterly Business Reviews, and aligns internally with stakeholders. The manager will co‑develop scalable systems and operational frameworks using tools such as Power BI, onboarding playbooks, and partner tracking systems.

Responsibilities

• Provide ongoing operational support to new external partners.
• Create and execute onboarding and enablement plans for partners.
• Coordinate with internal teams on reviews, approvals, and stakeholder alignment.
• Continuously learn about partner needs and issues, and relay feedback to internal stakeholders.
• Organize and manage quarterly business reviews with education and commercial partners, handling logistics, attendees, agenda, and follow‑up items.
• Engage with external and internal partners to manage business operations and reporting, including price‑discount requests, order summaries, invoicing, royalty payments, and monthly reports.
• Collaborate with teams across Mojang and Microsoft as required.
• Identify blockers and friction points in partnership identification, pilot, and launch processes; propose solutions and improvements.
• Develop processes and assets to scale the partner ecosystem with a focus on efficiency and scalability.
• Utilize data‑driven tools (e.g., Power BI) and tracking systems to monitor onboarding success and partner metrics.

Qualifications

• Demonstrated familiarity with partner invoicing, royalty‑payment workflows, and metrics tracking.
• Experience building operational frameworks and tooling depth (e.g., Power BI dashboards, onboarding playbooks, partner tracking systems).
• Strong ability to integrate with internal teams to co‑develop scalable systems.
• Previous experience at Microsoft is highly preferred.
• Excellent communication and collaboration skills across cross‑functional teams.

Benefits

• Medical, dental, vision, life, and disability insurance plans.
• Employee Stock Purchase Program (ESPP) and 401(k) with company match after 12 months.
• Health Savings Account (HSA) options on HDHP plans.
• SupportLinc Employee Assistance Program (up to 8 free counseling sessions).
• Corporate discount savings program and additional discount offerings.
• On‑demand training, certification prep, and a library of technical and leadership courses after 6 months of tenure.
• Certification discounts and perks for professional associations (e.g., CompTIA, IIBA).
• Dedicated customer service team for consultants and access to a certified Career Coach.