Partnership Manager

Department: Fertility | Reports to: Director of Sales and Business Development | Territory: Southern California

About SMP Pharmacy Solutions

SMP is a national, award-winning fertility pharmacy focused on delivering a modern, digital pharmacy experience to people undergoing fertility treatment. With almost two decades of pharmaceutical and patient care experience, SMP continues to lead the market by making investments in advancements in technology and exceptional customer service. By offering novel solutions like Medready (our personalized injection training), patient and provider portals and apps, in-house compounding, and intuitive packaging, SMP is elevating the pharmacy experience within a patient’s fertility journey.

Responsibilities

• Call on physicians, nurses, financial counselors, and practice directors to effectively deliver the SMP value proposition and grow sales.
• Organize the territory to ensure appropriate reach and frequency on identified targets.
• Build key customer relationships, identify individual needs, and create account plans that satisfy identified key drivers.
• Effectively communicate how SMP Pharmacy services, support, and resources meet the needs of fertility healthcare providers and their patients.
• Meet and exceed sales targets and business objectives.
• Understand our product portfolio and how to position it with customers.
• Demonstrate effective presentation skills that deliver solutions and drive increased sales.
• Regularly update customer profiles, your activity, and key learnings in your CRM.
• Efficiently manage the territory travel and expense (T&E) budget.
• Work in partnership with SMP leadership, your internal support team, and manufacturer partners to ensure we serve our customers at the highest level.
• Develop and sustain strong working relationships with the fertility community through live and online channels (LinkedIn, Instagram, etc.).

Requirements

• Minimum of 4 years’ experience in healthcare sales with a proven track record of success. Reproductive health experience preferred.
• Bachelor’s degree (B.A.) from a four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience.
• Ability to work both independently and in a team setting toward meeting established objectives.
• Demonstrated problem-solving skills.
• Address customer issues creatively to improve performance and strengthen relationships.
• Ability to build rapport and relationships by interacting effectively with clinic staff at all levels, demonstrating awareness of their needs and responding with appropriate action.
• Highly effective organizational skills to manage a large geography and solve problems in a fast-paced environment.
• Computer skills: Word, PowerPoint, Excel, Outlook, and virtual presentations.