Partnership Analytics & Operations Manager

About the role

This is a highly visible role with end-to-end ownership of partnership reporting, performance analytics, sales intelligence, and commercial operations. You will manage the financial reporting and forecasting processes for the Partnerships organization, maintain the data and research infrastructure that supports the sales team, and oversee the content and collateral used to win and retain partners.

Responsibilities

• Reporting & Analytics

  • Own leadership dashboards and the monthly revenue forecast: collect inputs, tracking pipeline health and revenue pacing, and distributing final outputs to the business
  • Drive the reconciliation and reporting for the Partnerships P&L - reconciling actuals into Anaplan, distributing performance updates to the Partnerships team, and serving as the primary source on revenue performance for Finance and leadership
  • Own key vendor relationships, including day-to-day communication and contract renewals
  • Own the cadence and accountability for partner objectives, outcome reviews, and recaps
  • Ensure the sales and partner marketing team delivers them at scheduled milestones, track completion in Salesforce, and follow up when deadlines are missed
  • Own the organization and structure of the partnerships file system: build a scalable folder framework, rolling it out to the team, and maintaining accountability to ensure files are consistently stored, named, and accessible year over year

• Data & Research

  • Own the quarterly and annual refresh of Topgolf's core sales data: collect updates from stakeholders, refreshing market, scale, and audience metrics, and distributing final materials
  • Pull and package ad hoc data reports on demand (traffic, demographics, game stats, digital metrics) at the national or regional level to support sales proposals
  • Serve as the internal owner of category valuation data: manage the built model, keeping it current, and distributing relevant outputs to support deal pricing and proposals
  • Maintain Salesforce data integrity across prospect and partner accounts: ensure decision maker contacts, account details, and pipeline records are accurate and complete, and supporting the sales team with prospecting research as needed

• Content & Collateral

  • Own and maintain the full suite of partnership intro and sales decks: coordinate data refreshes, content updates, and design changes with internal and external stakeholders
  • Career Growth: We don’t just talk about career growth — our Playmakers live it. Many have grown rapidly within the brand thanks to our commitment to promoting from within. Lots of Fun: What else would you expect from a company obsessed with the Unlimited Power of Play?

Requirements

• 5+ years of experience in partnership operations, revenue operations, sales operations, or a similar role in a complex, multi-stakeholder environment
• Strong financial acumen with hands-on experience in P&L management, GL reconciliation, expense tracking, and FP&A-adjacent reporting; advanced Excel (pivots, complex formulas, modeling); comfort working with large datasets and translating them into clear narratives
• Experience with SQL, Tableau, or Power BI a plus; Anaplan experience a plus
• Proven ability to find, collect, and organize information from multiple sources and package it into clean, executive-ready materials, primarily in PowerPoint
• Fluent with AI tools (ChatGPT, Claude, Copilot, or similar) for accelerating research, drafting, and analysis; able to evaluate outputs critically rather than accept them at face value
• High attention to detail and a systematic approach to data integrity; this role is the source of record for critical financial, deal, and market data; familiarity with Salesforce a plus
• Strong communicator: able to translate financial and operational information for non-technical audiences including Finance, Legal, and senior leadership

Skills

• A self-starter who doesn't wait to be told. If the information exists, they'll find it; if it needs to be built, they'll build it; if it needs to go out, they'll make sure it does