Partner Success Analyst - North America

About the role

You're excited by the prospect of joining a rapidly growing international company with a highly successful North America division. You're eager to build consulting and partnership skills within the HR and Organizational Design analytics space, and you want to make a real difference to some of the world's largest organizations and most recognizable brands.

Responsibilities

• Partner Onboarding & Project Support
• Assist in onboarding new partners by helping them understand Orgvue's support model and setting up the tools and infrastructure they need.
• Coordinate partner-specific Orgvue environments (for training, demos, and shared solutions).
• Support regular meetings, feedback sessions, and reporting routines to ensure smooth collaboration.
• Partner Enablement
• Help plan and deliver basic training sessions for partners on how to use Orgvue for analytics, modelling, and data management.
• Collaborate with internal experts (Product, Advisory, and Technical Account Management) to coordinate more advanced training when needed.
• Tailor Orgvue enablement materials and presentations for specific partner objectives or use cases.
• Support the creation of partner communities of practice and learning forums.
• Partner Management Support
• Work with the Alliances and Partner Success teams to track partner progress, performance, and key deliverables.
• Maintain up-to-date records of active projects, usage data, and partner feedback.
• Coordinate communication between partners and internal teams such as Marketing, Product, Legal, and Sales.
• Help identify areas for improvement and contribute ideas to strengthen how Orgvue collaborates with partners.
• Program Development Support
• Contribute to the continuous improvement of Orgvue's Partner Program by supporting documentation, case studies, and training materials.
• Help capture success stories and best practices for use across the wider partner ecosystem.
• Aid in maintaining standard templates, assets, and reporting tools.

Requirements

• Bachelor's degree required, ideally in Information Sciences, Business Studies, or a related field.
• Excellent knowledge of Microsoft Office, particularly Excel and PowerPoint.
• Strong data analysis skills are essential; knowledge of statistical modelling is preferred.
• Experience with analytics tools such as Tableau, SQL, R, Python, or MATLAB is a plus.
• Client-facing experience or exposure to consulting or project-based environments is a plus.

Benefits

• Hybrid role - 1 day a week in the Philadelphia office.
• 5% matched 401k.
• Wellbeing: Sanctus Coaching, Headspace mindfulness app, Virtual fitness sessions, Wellbeing webinars, Annual Wellbeing day.
• 25 days paid vacation (plus 1 extra day for every year of employment up to a maximum of 30 days).
• Healthcare premiums 100% paid by employer for majority of plans including family, dental and vision.
• Competitive commission structure.
• Eligible for Transaction Bonus.