Partner Services Development Manager – Nordics
TrendAI · Denmark, WI · 1 wk ago
ConsultingFull-time
About the role
We're seeking a strategic Partner Services Development Manager to drive growth of our Service Provider business in your country.
You'll be the trusted advisor helping Service Providers in MSP, MSSP, DFIR, and Professional Services models commercialize security services built on the TrendAI platform.
Responsibilities
- Conduct Service Provider service business reviews focused on service portfolio expansion, ARR growth, commercialization optimization, and service-centric metrics (ARR, service attach, consumption).
- Identify high-potential Service Providers and develop tailored engagement plans.
- Support partners in creating, packaging, and commercializing managed security services.
- Guide partners in defining use cases for managed services scenarios, structuring commercial models, and optimizing pricing strategies for recurring revenue success.
- Work with enablement and technical teams to tailor Service Provider service-readiness enablement on SOC integrations, automation capabilities, multitenancy, licensing structures, and API use.
- Support Service Providers through early service rollout and pilot phases.
- Collaborate with regional sales leaders and channel management teams to ensure consistent Service Provider engagement strategy.
- Coordinate with technical pre-sales and technical advisory teams on service implementation support.
- Work with marketing teams to drive Service Provider campaigns, case studies, and program initiatives.
- Track Service Provider service business health metrics including partner activation, ARR growth, service attach rate, and service consumption metrics.
- Ensure Service Provider commercial compliance including channel program rules, pricing structures, and partner tier governance.
- Develop strategic direction for partner services growth in your country, identify Service Provider market opportunities, and build repeatable go-to-market playbooks for service acceleration and ecosystem expansion.
Requirements
- 3+ years in channel sales, business development, or service sales within cybersecurity or IT industry.
- Real experience building and scaling service-led business with MSPs, MSSPs, or Service Providers.
- Good knowledge of cybersecurity platforms, SOC operations, or managed security service delivery models.
- Strong commercial acumen and ability to structure service offerings, pricing models, and recurring revenue strategies with partners.
- Comfortable with cross-functional collaboration across European markets and matrix organizations.
- Excellent communication and stakeholder management skills—you can engage partner leadership and internal executives effectively.
- Data-driven and structured approach to managing complex partner ecosystems.
- Self-motivated and autonomous—comfortable operating with ambiguity and driving results independently.
Desired
- Hands-on experience in managed security services delivery (MDR, SOC-as-a-Service, incident response, professional services).
- Solid understanding of European MSP/MSSP landscape and Service Provider market dynamics.
- Familiarity with TrendAI Vision One and Vision One for Service Providers platforms.
- Good network in cybersecurity Service Provider community.
- Experience with partner business planning, joint value proposition development, and strategic partnership models.
- Background in consumption economics, channel business models, and recurring revenue optimization.