Partner Quality Manager

About the role

We are seeking a Partner Quality Manager to collaborate with external OFE partners to enhance their quality and field service capabilities. This role involves developing these capabilities alongside our rapid growth.

Responsibilities

• Structure, draft, and publish a field service quality/excellence addition to our OFE Partner Quality Manual.
• Lead comprehensive gap assessments and work with OFE Partners to address and close open actions.
• Conduct factory and field level assessments of OFE Partner field service processes and procedures.
• Provide cross-functional support to team members focused on factory assessments and design/materials Supplier Corrective Action Review (“SCAR”).
• Assign SCARs to OFE Partners and conduct follow-up activities to drive robust corrective/preventive actions.
• Liaison with Aligned stakeholders (Operations, Commissioning Teams, and Contractors) when quality issues are identified and facilitate communications with responsible OFE Partners.
• Follow a Plan-Do-Check-Act methodology when addressing Supplier Partner gaps in performance.
• Superb written, verbal, and interpersonal communication skills.
• Exhibit a professional, positive attitude in all circumstances.
• Perform other related activities within the scope of this role as required.

Qualifications

• Bachelor’s degree preferred.
• 5 years’ experience in manufacturing quality role with exposure to field service processes and procedures.
• Direct experience running root cause and corrective action processes (8D, 5-Why, etc.).
• Working knowledge of a Quality Management System structure.
• Supplier quality experience within low-volume, high-mix manufacturing.
• Standard MS Office Proficiency (Outlook, Excel, Word, Power Point).
• Able to multi-task, with strong time management and organizational skills.
• Desire to work in an extremely fast-paced and ever-changing environment.
• Must have a strong attention to detail.
• Ability to maintain discretion and confidentiality.
• Ability to travel 25% of the time, with an expected cadence of approximately two trips per calendar month.

Additional Desired Skills And Experience

• Applied knowledge using Core Quality Tools, such as APQP, PPAP, DFMEA, PFMEA, Process Control Planning, MSA, etc.
• ASQ Certifications, e.g., CQE, CMQ/OE, and/or CQA
• Statistical Analysis (SPC, Minitab, etc.)
• Six Sigma Belt Certified
• Direct experience using Lean Manufacturing Tools, such as Value-Stream Mapping, Kaizen, 5S, Gemba, etc.
• SharePoint or other data repository experience
• MS Access or similar database experience

Pay

$140,000 - $165,000 + Bonus

Benefits & Perks

Aligned Data Centers offers a comprehensive benefits package including:

• Health Coverage: Medical, dental, and vision insurance
• Health Savings and Flexible Spending Accounts: HSA with employer contribution for eligible participants. FSAs offered for health and dependent care to increase tax savings
• Retail Savings: 401(k) plan with company match
• Compensation: Bonus opportunities
• Paid Time Off and Holiday Pay
• Company-Sponsored Insurance: Short-Term Disability, Life Insurance, and Long-Term Disability (with medical election)
• Optional Benefits: Voluntary life, critical illness, legal, and additional disability coverage
• Wellness Programs: Employee assistance program (EAP), Wellhub gym membership, and other wellness initiatives