Partner - People Development

About the role

The Partner – People Development is responsible for developing, evaluating, and facilitating training and development programs. This includes establishing training requirements, developing training resources, and preparing training materials.

Responsibilities

• Research, develop, design, modify, update, facilitate and evaluate training initiatives, including developing training resources, and preparing training materials, checklists, and aids.
• Focus on e-learning and experience with technologies such as Articulate Storyline, LMS, photoshop, or similar capabilities.
• Consistently look for and suggest ways to improve processes, procedures, interactions, service, and financial success and develop and update departmental policies, procedures, and standards.
• Aid management with training and development initiatives, conduct training needs assessments, and preview training material.
• Prepare necessary reports, databases, memos, letters, advertisements, certificates, supply and equipment maintenance orders and Training Calendars.
• Cook up and break down training rooms, coordinate learning and development activities and programs that enhance team member skills and experiences, track workshop attendance of Team Members, and encourage attendance of leaders.
• Cook up and break down training rooms, coordinate the Training Calendar, New Hire Orientation, and all classes pertaining to training.
• Order and stock supplies and coordinate equipment repairs.
• Prepare hospitality tour intake process and assist in conducting property tours.
• Assist in assembling materials, creating audio, visual and kinesthetic training aids, sending training histories to participants when requested, and entering participants’ names in database.
• Assess, evaluate, and review data for organizing projects and/or providing direction on activities, tasks, or processes in accordance with company guidelines.
• Arrange timeline to complete tasks and department assignments or projects, and meet the deadlines related to those assignments.
• Work on actual project or service to help achieve the objectives of the department.

Qualifications

• Must be 21 years of age.
• Must have proof of authorization/eligibility to work in the United States.
• Must have a High School Diploma or equivalent.
• Preferred to have a Bachelor’s Degree and/or equivalent work experience.
• Must be able to obtain and maintain any other certification or license, as required by law or policy.
• Preferred to have 1 year of curriculum development experience.
• Preferred to have 1 year of classroom facilitation experience.
• Experience in a major resort casino preferred.
• Must have working knowledge of Microsoft Office including PowerPoint, Excel, Outlook, etc.
• Preferred to have Learning Management Software experience.
• Preferred to have knowledge of adult learning principles, performance consulting, training facilitation and evaluation and curriculum research and design.
• Must be able to work with others, communicate well, give directions, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends, and holidays.