Partner Account Manager- MSP

About the role

Job Summary: This is a full-lifecycle revenue role. You'll own your MSP partners from first conversation through signed partnership, launch, expansion, and renewal. You'll work with MSP leaders to build Frame into their security offerings, grow adoption across their customer base, and create meaningful recurring revenue for both the partner and Frame.

Location: Remote (U.S) - East coast preferred

About Frame Security: Frame is on a mission to build the future of Human Security in the AI era. With significant funding, a seasoned cybersecurity team building the right product, and a huge market opportunity, we are just getting started. Our AI engine develops security awareness training and attack simulations that empower every employee to make smarter security decisions and eliminate human risk. Frame is trusted by leading global organizations on their journey to prevent AI-driven, human-centric attacks across email, voice, video, and beyond. We believe that security starts with humans as the strongest line of defense.

Responsibilities

• Partner Acquisition: Identify, prospect, recruit, and close high-potential MSP partners; Build and manage a pipeline of strategic MSP opportunities; Lead discovery, demos, commercial negotiations, and contracting; Deliver against partner acquisition and revenue targets.
• Partner Launch & Growth: Own partners from signed agreement through launch, expansion, and renewal; Help MSPs position, package, and sell Frame within their security offerings; Drive first customer deployments and accelerate adoption across the partner's customer base; Build joint growth plans and identify new revenue opportunities.
• Strategic Partner Management: Build relationships across executive, sales, technical, and service delivery teams; Understand each partner's business model, customer base, growth strategy, and priorities; Track partner pipeline, consumption, performance, and growth against targets; Proactively address barriers to adoption, expansion, and retention.
• Build & Scale: Bring the voice of the MSP into Frame across product, pricing, packaging, and enablement; Help develop repeatable processes and playbooks as we scale our global MSP business; Collaborate across Sales, Product, Marketing, Customer Success, and Engineering; Help build the playbook, not just follow one.

Requirements

• 5+ years of experience in channel, partner, MSP, or cybersecurity sales
• Proven experience carrying a revenue target and closing partner-led business
• Strong understanding of the MSP business model and recurring managed services
• Experience developing and growing strategic partner relationships
• Ability to navigate complex organizations and build executive-level relationships
• Strong commercial instincts with experience negotiating pricing and agreements
• Comfortable operating independently in a fast-moving, high-growth environment
• Builder mentality with a bias toward action and ownership
• Cybersecurity or security awareness experience is a plus, but deep knowledge of how MSPs operate, sell, and grow is what matters most

Benefits

• Medical, dental and vision insurance
• Monthly connectivity reimbursement
• Unlimited paid time off
• 401(K) Retirement Savings Plan