Part-Time Universal Banker I

About the role

The Universal Banker position involves performing routine branch duties to maintain Sauk Valley Bank's customer service culture and standards. This role also identifies and pursues cross-selling opportunities, ensuring compliance with bank policies and regulations.

Responsibilities

• Maintain a high level of service delivery for retail banking products and services within the banking office, adhering to the Hug Your Customer standard.
• Independently make sound decisions based on bank policies, knowledge, and experience.
• Perform all Teller functions and adhere to bank policies and procedures.
• Receive and facilitate consumer loan applications and the consumer lending process.
• Handle Personal Banking functions including opening, servicing, and closing all deposit transaction accounts.
• Open, service, and close all certificates of deposit, IRA’s, and H.S.A. accounts.
• Represent Sauk Valley Bank in bank-sponsored events.

Requirements

• A high school diploma or equivalent (GED).
• One year of cash handling and customer service background.
• Financial institution operations, sales, or customer service experience.
• Intermediate knowledge of related state and federal banking compliance regulations and SVB operational policies.
• Intermediate math skills.
• Effective oral, written, and interpersonal communication skills.
• Strong organizational and time management skills.
• Ability to work independently with general supervision.

Qualifications

• High school diploma or GED.
• One year of cash handling and customer service background.
• Financial institution operations, sales, or customer service experience.
• Bilingual preferred but not required.
• Intermediate knowledge of related state and federal banking compliance regulations and SVB operational policies.
• Intermediate math skills.
• Effective oral, written, and interpersonal communication skills.
• Strong organizational and time management skills.
• Ability to work independently with general supervision.

Skills

• Customer service skills.
• Branch operation activities, terminology, and products/services knowledge.
• Bank policies and procedures knowledge.
• Customer needs assessment.
• Interpersonal communication skills.
• Office practices knowledge.
• Math skills.
• Decision-making skills.
• Time management skills.

Benefits

• Medical benefits.
• Short-term disability benefits.
• Long-term disability benefits.
• Life insurance.
• Vision insurance.
• Dental insurance.
• 401K plan.

Pay

$19.00 to $24.00 per hour depending on experience.

Schedule

Hours vary depending on the position.

Benefits

• Medical, short-term disability, long-term disability, life, vision, dental, and 401K benefits.
• Variable PTO depending on position level.
• Incentive available.

Contact Information

Sauk Valley Bank is an Equal Opportunity Employer. For more information, contact the Human Resources Department.