Part Time Universal Banker I

About the role

The Universal Banker I plays a key role in driving new customers and business while expanding existing relationships for Nicolet and your branch. Serving as a trusted frontline advisor, you reflect Nicolet's culture, values, and commitment to an exceptional customer experience.

Responsibilities

• Provide efficient, accurate teller services;
• Deliver strong customer service across all channels;
• Educate customers on digital tools;
• Proactively identify financial needs to recommend appropriate solutions;
• Play a critical role in referring customers to Personal Bankers and lending specialists for deposit accounts, consumer loans, home equity loans, and credit cards;
• Sustain branch performance through relationship-building, needs-based referrals, operational accuracy, and compliance excellence.

Requirements

• High school diploma or equivalent required;
• 1+ years of cash-handling and customer-service experience required;
• Prior banking or retail financial-services experience preferred;
• Strong customer-service, communication, and interpersonal skills;
• Accuracy, attention to detail, and strong cash-handling discipline;
• Able to identify customer needs and confidently make referrals;
• Work with deposit products, digital tools, and basic banking services;
• Able to manage multiple tasks in a fast-paced environment;
• Proficient with banking systems, digital platforms, and Microsoft Office.

Qualifications

• High school diploma or equivalent required;
• 1+ years of cash-handling and customer-service experience required;
• Prior banking or retail financial-services experience preferred;
• Strong customer-service, communication, and interpersonal skills;
• Accuracy, attention to detail, and strong cash-handling discipline;
• Able to identify customer needs and confidently make referrals;
• Work with deposit products, digital tools, and basic banking services;
• Able to manage multiple tasks in a fast-paced environment;
• Proficient with banking systems, digital platforms, and Microsoft Office.

Skills

• Customer Service;
• Teller Services;
• Financial Services;
• Banking Products;
• Communication Skills;
• Problem Solving;
• Customer Relationship Management;
• Product Education;
• Operational Excellence;
• Risk Management;
• Compliance;
• Team Collaboration;
• Community Engagement;
• Legal Compliance.

Benefits

• Medical, Dental, Vision, & Life Insurance;
• 401(k) with a company match;
• PTO & 11 1/2 Paid Holidays.

Pay

Compensation is commensurate with experience.

Schedule

This is a part-time position requiring approximately 28 - 32 hours per week.