Part-Time to Full-Time Executive Assistant

Objectives Of The Role

Aid clients as directed, maintain client relations, refine internal processes, manage communication, plan and orchestrate work to meet client priorities, and uphold best practices.

Responsibilities

• Assist clients as directed
• Maintain client relations and refine internal processes that support COYL and clients
• Manage communication between various clients’ upper management and employees, liaising with internal and external executives on projects and tasks
• Plan and orchestrate work to ensure the client’s priorities are met, organizational goals are achieved, and best practices are upheld
• For real estate/business broker clients:
• Supervise administrative aspects of home buyer and seller transactions from executed purchase agreement to closing
• Review contracts, disclosures, and addendums for accuracy and submit to the broker for file compliance
• Act as the primary contact between agents, clients, lender, title officer, and inspectors to ensure a smooth, timely closing process
• Monitor and track all contingency deadlines, including inspection periods, loan approval dates, and appraisal contingencies
• Open escrow, manage earnest money deposits, and ensure all escrow documents are complete
• Input client information into CRM and transaction management software (e.g., DocuSign, SkySlope, Dotloop)
• Manage the professional and personal needs for various clients
• Track detailed records in timekeeping system
• Cookordination complex scheduling and extensive calendar management, as well as management of content and flow of information to our virtual clients’ senior executives
• Manage, coordinate, and arrange our virtual client’s travel and travel-related activities, including hotel booking, transportation, and meals
• Perform administrative and office support, such as typing, dictation, spreadsheet creation, faxing, and maintenance of filing system and contact database
• Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with various clients and our company
• Organize client communications

Qualifications

• 4 years of experience in an administrative role reporting directly to senior management
• Experience in real estate support
• Experience supporting brokers
• Superb written and verbal communication skills
• Strong time-management skills and the ability to organize and coordinate multiple projects
• Proficiency in Microsoft Office and other office productivity tools, with aptitude to learn new software and systems
• Flexible team player willing to do what it takes to get the job done; adaptable and enjoys a challenge
• Ability to keep various companies’ confidences
• Promptness and a motivated self-starter
• Confident and professional phone presence
• Available to help with urgent requests

Skills

• Experience developing internal processes and filing systems
• Associates or above degree in administration; or equivalent experience
• Knowledge of CRM such as Active Campaign, Zoho, pipedrive, etc.

Schedule

Monday to Friday Part-time with the potential to grow to full-time

Pay

$22/hr