Part Time Teller, Mattapan, MA

The Role

The Difference You Make:

• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.

Requirements

• 6+ Months Cash Handling experience - Required.
• 6+ Months Demonstrated customer service experience - Required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced, changing environment.
• Understand the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which can include weekends and evenings.

Qualifications

• High school diploma, or GED - Required.

Desired Qualifications

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
• Preferred experience in Microsoft Office products.
• Language preference: Haitian Creole or Spanish Preferred.

What Else You Need To Know

• The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
• Risk Culture:
• EEO Statement:
• Working Conditions:
• Employer Rights:

Benefits

Keeping your personal wellbeing in mind, we offer comprehensive benefits to our people. From health coverage and PTO to retirement planning, here's how we take care of you. Learn More

Students & Grads

Ready to grow your career? Our early careers programs were made with you in mind, providing the opportunity to work across Santander's different business units through hands-on experience. Learn More

Events

Never miss a thing—stay up to date on upcoming in-person and virtual events. From special talks to hiring events, check out the latest. Learn More

Apply Now

If this sounds like a role you are interested in, then please apply.