Part Time - Starbucks Barista
About the role
Providing support to create an environment that promotes teamwork, continuous improvement, learning, customer satisfaction, and high standards of service.
Responsibilities
- Welcome and connect with every customer to provide excellent customer service.
- Discover customer needs and appropriately suggest products with every customer to enhance service and meet sales goals.
- Assist customers in the selection and purchase of specialty coffee beverages and whole bean sales if applicable.
- Respond to customers' needs and say thank you to every customer.
- Demonstrate “just say yes” behavior when taking care of customer needs.
- Maintain quality store operations.
- Prepare a variety of customer beverage orders such as espresso drinks and coffee of the week to Starbucks standards.
- Follow store policies and procedures for operational flow at each station.
- Perform cleaning tasks in accordance with the duty rosters and cleaning standards and work as a team player.
- Present oneself professionally and demonstrate clear communication by using star skills with all customer and partner interactions.
- Follow standards for merchandising, stocking, rotating and storing all products.
- Perform equipment maintenance in accordance with preventive maintenance checklist.
- Follow cash handling and register procedures.
- Follow inventory stocking and recording guidelines.
- Learn and demonstrate creating the Starbucks Experience.
- Learn and demonstrate all performance standards by completing initial store training and passing barista certification with a score of 90% or better.
- Learn seasonal Starbucks promotional drinks and merchandise.
Qualifications
- The minimum requirement for applicants is a High School Diploma or General Education Development (GED) degree equivalent is required.
- Related experience and/or advanced training or any equivalent combination of education and experience may be substituted.
- Strong communication and interpersonal skills are required.
- A Food Handler certificate from the County of San Diego is preferred.
Skills
- Read, write and understand English.
- Apply basic math concepts; calculate figures and amounts such as discounts, portions, percentages, and volume.
- Apply common-sense understanding to carry out general written or oral instructions.
- Multi-task, prioritize work and pay attention to detail.
- Apply analytical and quantitative skills.
- Utilize a computer.
- Use a variety of office machines and food service equipment.
- Talk and express effectively.
- Hear effectively.
Benefits
- Flexible scheduling based on operational needs.
Pay
Compensation: $20.00 per hour
Schedule
Flexible schedule based on operational needs.
Supplemental Information
Candidates must be available to work a flexible schedule based on operational needs. This may include opening, mid-day, and closing shifts, as well as night shifts, weekends, and holidays throughout the year.
Background Check Information
A background check will be conducted after a conditional offer of employment is extended by the company and accepted by the applicant and must be satisfactorily completed prior to any applicant beginning work in a full-time, part-time non-student, or sensitive student capacity with Aztec Shops Ltd.
Our Organization
Aztec Shops, Ltd., founded in 1931, is a non-profit corporation that functions as an auxiliary of San Diego State University. As a “self-sustaining” non-profit SDSU auxiliary, Aztec Shops operates without subsidy from the University or the State. The corporation manages a variety of services including operation of SDSU Campus Stores, SDSU Dining, SDSU Conference Services, SDSU Licensing, and Commercial and Residential Real Estate properties surrounding campus.
Aztec Shops Values
- Integrity, honesty, transparency and responsibility
- A culture of open communication, mutual respect and belonging
- A partnership with San Diego State University
- A professional staff
- A student-centric approach to management
- Principles of responsible environmental stewardship