Part Time Retail Senior Client Advisor
About the Role
As a Senior Client Advisor, you will be responsible for achieving all company objectives with a focus on client development and sales. You will set the standard for customer service excellence, visual merchandising, and operational standards. In the absence of Store Management, you will oversee all aspects of the store and staff when the most senior presence.
Responsibilities
- Achieve daily, monthly, and annual sales targets and key performance indicators
- Establish and manage client relationships consistent with James Perse standards
- Set the example for exceptional customer service, client experience, and store standards
- Maintain the selling floor, merchandise, visuals, and store standards
- Grow existing clients and reach new prospects through networking and outreach
- Support operational tasks and projects
- Open and close the store, conducting all related procedures
- Leverage local market knowledge of clientele and brand competitors
- Participate in special events and projects (e.g., Sample Sale, Physical Inventory)
- Adhere to all store and company procedures while maintaining operational and client experience excellence
- Perform all other duties as assigned
Requirements
- High School Diploma or GED (College Degree preferred)
- Prior experience in a retail/boutique store dealing with high-end goods and clientele-oriented sales
- Ideally has a cultivated and established clientele following
- Experience working in a retail environment with 7-day operations, requiring flexible scheduling based on business needs
Skills
- Outgoing, energetic, and professional demeanor, embodying the James Perse brand lifestyle
- Strong interpersonal and communication skills (verbal and written)
- Independent work ethic, excellent time management, and high level of integrity
- Ability to handle customer interactions and potential issues courteously and professionally
About James Perse
Founded in the 1990s in Los Angeles, California, James Perse is a brand synonymous with Southern California life and style. The company’s design philosophy pairs elegance and sophistication with simplicity and comfort, inspired by minimalist architecture and west coast indoor/outdoor living. The brand has expanded from baseball caps and basic tees to full lines of modern classics for men and women, as well as home furnishings, accessories, and limited edition goods. Collections are sold in over 70 James Perse boutiques and fine department/specialty stores worldwide.
Benefits
- Health, dental, and vision insurance
- Life insurance, short-term and long-term disability insurance
- Flexible spending accounts and an employee assistance program
- Paid vacation and sick time
- Retirement savings plan with company match
- Generous employee discount