Full Time Retail Senior Client Advisor
Scottsdale, Arizona – Full-time
About the role
As the Senior Client Advisor, you will drive client development and sales while upholding James Perse’s standards in customer service, visual merchandising, and store operations. In the absence of Store Management, you will oversee all store and staff functions as the most senior presence on-site.
Responsibilities
- Achieve daily, monthly, and annual sales targets and key performance indicators
- Build and maintain client relationships through consistent communication aligned with the James Perse brand
- Exemplify exceptional customer service, client experience, and store standards
- Maintain the selling floor, merchandise, visuals, and overall store presentation
- Grow existing client base and acquire new prospects through networking and outreach
- Support operational tasks and projects, including opening and closing the store
- Apply local market knowledge of clientele and brand competitors
- Participate in special events and projects (e.g., sample sales, physical inventory)
- Adhere to all store and company procedures while ensuring operational and client experience excellence
- Perform additional duties as assigned
Requirements
- High School Diploma or GED (College Degree preferred)
- Prior experience in a retail or boutique environment specializing in high-end goods and clientele-oriented sales
- Ideally, a cultivated and established clientele following
- Experience in retail environments operating 7 days a week, with open scheduling availability based on business needs
Skills
- Outgoing, energetic, and professional demeanor, embodying the James Perse brand lifestyle
- Strong interpersonal and communication skills (verbal and written)
- Independent work ethic, excellent time management, and high integrity
- Ability to handle customer interactions and concerns courteously and professionally
About James Perse
Founded over 20 years ago in Los Angeles by designer James Perse, the brand is built on a signature aesthetic that pairs elegance and sophistication with simplicity and comfort. Inspired by minimalist architecture and Southern California’s indoor-outdoor lifestyle, James Perse has expanded from its origins in elevated baseball caps and basic tees to full lines of modern classics for men and women, as well as home furnishings, accessories, and limited-edition goods. The collections are sold in over 40 James Perse boutiques and fine department and specialty stores worldwide.
Our employees are smart, creative, passionate, and service-driven, meeting the same superior standards we set for our products.
Benefits
- Health, dental, and vision insurance
- Life insurance
- Short-term and long-term disability insurance
- Flexible spending accounts
- Employee assistance program
- Paid vacation and sick time
- Retirement savings plan with company match
- Generous employee discount