Part Time Retail Customer Service Representative
PostNet Denver · Brooklyn, NY · Yesterday
OTHRPart-time
Benefits
- 401(k) matching
- Competitive salary
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Training & development
Responsibilities
- Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner
- Affords assistance to customers with their product and service needs in person, through email, and by phone
- Processes customer sales through the point-of-sale system
- Upsells, cross-sells, and actively participates in marketing and promotional initiatives
- Affords assistance to management in maintaining, ordering, and stocking inventory & store
- Maintains the center consistent with established standards & cleanliness
- Interacts with UPS, FedEx, DHL, + USPS couriers, vendors, and all store staff
- Sorts, deposits & maintains mail + packages for private mailboxes
- Captures, completes tasks, and organizes Virtual Mail
- Maintains stores areas clean and tidy, manages paper area, in addition to shredding & waste disposal system
Requirements
- Must be able to stand behind a sales counter for extended periods of time
- Must be able to lift at least 50 pounds
- Must be able to communicate clearly with customers by email, by phone, and in-person
- Performs all duties in a safe and efficient manner