Part Time Retail Customer Service Representative

Benefits

• 401(k) matching
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development

Responsibilities

A PostNet Retail Customer Service Representative is responsible for assisting customers with store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. In addition to other duties as assigned.

Requirements

• Previous customer service or sales experience in a retail environment
• Shipping and/or Printing experience preferred
• Exceptional customer service skills
• Ability to translate customer requirements into final products or services
• Assist in handling customer complaints and problems in a professional manner
• Multitasking – must have the ability to simultaneously process multiple tasks
• Ability to work efficiently in a fast paced environment
• Self Starter
• Effective verbal and written communication skills
• Strong attention to detail
• Outstanding time management and organizational skills
• Associates Degree minimum or equivalent experience required
• Proficient with Microsoft Office applications, Google Suite, Windows operating system, and Canva Pro
• Some supervisory skills preferred
• Dual Language preferred (Spanish/English), but not required
• Mandatory Saturday Shift (4 hours)
• Must be available minimum 22 hours per week, up to 28 hours per week, based on store operating hours.

Qualifications

• Must be able to stand behind a sales counter for extended periods of time
• Must be able to lift at least 50 pounds
• Must be able to communicate clearly with customers by email, by phone, and in-person
• Must perform all duties in a safe and efficient manner

About the Role

The Ideal Retail Customer Service Representative Candidate Will Have:

- Previous customer service or sales experience in a retail environment

- Shipping and/or Printing experience preferred

- Exceptional customer service skills

- Ability to translate customer requirements into final products or services

- Assist in handling customer complaints and problems in a professional manner

- Multitasking – must have the ability to simultaneously process multiple tasks

- Ability to work efficiently in a fast paced environment

- Self Starter

- Effective verbal and written communication skills

- Strong attention to detail

- Outstanding time management and organizational skills

- Associates Degree minimum or equivalent experience required

- Proficient with Microsoft Office applications, Google Suite, Windows operating system, and Canva Pro

- Some supervisory skills preferred

- Dual Language preferred (Spanish/English), but not required

- Mandatory Saturday Shift (4 hours)

- Must be available minimum 22 hours per week, up to 28 hours per week, based on store operating hours.

Company Overview

Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.

PostNet has nearly 700 locations across North America, Central America, South America, and Africa.

At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities.

Benefits

• Flexible scheduling
• Career path development

Pay

$17.50 per hour

Schedule

Mandatory Saturday Shift (4 hours)

Contact

We invite EVERYONE to apply!

*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

(if you already have a resume on Indeed)

Or apply here.