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Jobs · OTHR · California

Part-Time Retail Ambassador - University Town Center

Rothy's · San Diego, CA · 2 mo ago
OTHR$18–$19/hrPart-time

About the role

At Rothy’s, we believe in a better way to do business—one that prioritizes the planet and its people. We transform plastic bottles into sustainable shoes and bags, creating wardrobe staples that are both stylish and eco-friendly. In our retail stores, clienteling and genuine connection are central to our mission. We aim to build lasting relationships with our customers, understanding their style, anticipating their needs, and providing personalized experiences that make them feel seen and supported.

Responsibilities

  • Deliver the Rothy’s Experience to every customer, ensuring a best-in-class service experience aligned with our values
  • Drive personal sales and contribute to team goals through strong clienteling practices
  • Create lasting relationships with customers by engaging in effective clienteling
  • Support a welcoming, inclusive store culture by modeling collaborative, team-focused behavior
  • Execute assigned responsibilities accurately as part of daily store operations, including stock replenishment, visual merchandising support, and store organization and cleanliness
  • Demonstrate knowledge of store operations and policies, following established procedures and SOPs to ensure operational excellence and compliance

Requirements

  • 18 years of age or older
  • Previous retail or customer service experience preferred
  • Strong communication skills and the ability to build genuine customer connections
  • A passion for service and the drive to achieve personal and team sales goals
  • Willingness to support operational tasks as part of the team
  • Availability to work at least 16 hours/week, either 3 Peak Days (Friday, Saturdays, Sundays + Holidays) OR 2 Peak Days (Friday, Saturdays, Sundays + Holidays) + 2 Non-Peak Days (Mondays - Thursdays)
  • Ability to stand/walk an entire shift
  • Ability to lift, push, carry or otherwise move up to 25 lbs
  • Ability to frequently bend, reach, stretch, and safely use ladders and step stools
  • Ability to uphold Rothy’s Experience by following our dress code, including wearing Rothy’s shoes during every shift

Qualifications

  • Passion for sustainability and ethical business practices
  • Strong interpersonal and communication skills
  • Ability to work independently and as part of a team
  • Positive attitude and willingness to learn

Skills

  • Excellent customer service skills
  • Product knowledge and ability to engage in clienteling
  • Operational skills in stock replenishment, visual merchandising, and store organization

Benefits

  • Wellness and Commuter Programs
  • Paid Time Off and Wellbeing Time
  • Employee Discount Program

Pay

The pay range for this role is $18.00 - $19.00 per hour, with base pay meeting minimum wage or the pay range (whichever is higher) based on city, county, and state requirements. Additional discretionary bonuses and incentives may be available.

Schedule

This role is eligible for either 3 Peak Days (Friday, Saturdays, Sundays + Holidays) OR 2 Peak Days (Friday, Saturdays, Sundays + Holidays) + 2 Non-Peak Days (Mondays - Thursdays).

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