Jobs · OTHR · Michigan

Part Time - Registrar

Affinity Home Health Care Inc · Royal Oak, MI · 2 mo ago
OTHRPart-time

About the Role

The Hospital Registrar 1 ensures a smooth patient registration and admission process, collecting accurate demographic, clinical, and insurance data, and managing financial screening for self-pay and out-of-network patients. The role involves greeting patients, directing them appropriately, registering and admitting patients via EPIC, verifying insurance information, and obtaining necessary authorizations and consents. The registrar also provides patient wayfinding and excellent customer service while maintaining compliance with hospital policies and regulations.

Responsibilities

  • Perform patient registration, demographic documentation, and financial screening
  • Verify insurance details, obtain referrals, and manage authorization requirements
  • Collect co-pays, residuals, and balances; initiate payment plans and POS collections
  • Transcribe physician orders, determine ICD-10 codes, and ensure accurate documentation
  • Manage medical records, scan documents, and facilitate scheduling for ancillary testing
  • Provide excellent customer service, support process improvement, and maintain compliance standards

Requirements

  • High School Diploma or equivalent
  • At least 1 year of customer service or healthcare experience
  • Proficiency in medical terminology and typing (30 WPM)

Skills

  • Familiarity with Windows, EPIC, and third-party verification systems (preferred)

The role emphasizes professionalism, accuracy, efficiency, and exceptional patient interaction, contributing to overall hospital operations and patient satisfaction.

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