Registrar - Part Time

Responsibilities

• Greet and assist patients and families with respectful communication
• Collect demographic, insurance, financial, and medical information
• Obtain necessary authorizations and verify insurance details
• Manage payments and receipts
• Ensure compliance with HIPAA and EMTALA regulations
• Document activities accurately
• Obtain patient consents and advanced directives
• Secure patient identification and direct families within the facility
• Handle insurance discrepancies
• Schedule outpatient services
• Verify prescriptions and documents
• Manage patient tracking
• Correct registration errors
• Scan documents and route inquiries appropriately
• Manage duplicate records
• Perform manual registration during system downtimes

Requirements

• Minimum one year of customer service experience
• High school diploma or equivalent preferred
• Healthcare experience highly valued
• Bilingual (English/Spanish) skills highly valued
• Proficiency in Microsoft Office
• Effective communication and confidentiality
• Problem-solving and resource management skills
• Ability to work calmly under stress
• Follow complex instructions
• Build professional relationships
• Adapt to schedule shifts including weekends and holidays