Part-Time Phone Operator | 8:00 AM – 1:00 PM
Thelen Auto Group · Bay City, MI · 2 mo ago
On-siteOTHRPart-time
What You’ll Do
- Professionally answer and direct inbound calls using a multi-line phone system
- Aid customers and provide exceptional customer service on every call and online inquiry
- Complete, respond to, and assign internet leads across the dealership group
- Perform outbound service follow-up calls
- Support vehicle photo operations, including photo editing and website uploads
- Help maintain accurate and organized customer databases
- Work across multiple systems and screens efficiently while maintaining accuracy
- Aid with additional administrative and customer support tasks as needed
What We’re Looking For
- A positive attitude with strong communication and customer service skills
- A strong attention to detail and ability to stay organized in a fast-paced environment
- The ability to multi-task effectively while maintaining accuracy
- Comfortable talking on the phone while typing and navigating multiple computer systems
- Excellent phone etiquette and professional communication skills
- Proficiency with computers and Microsoft Excel
- The ability to work independently and as part of a team
- One to two years of customer service experience preferred
- Experience with multi-line phones, CRM systems, or photo editing is a plus — but we are willing to train the right person!
- The ability to sit at a computer and work on the phone for extended periods
- Availability Monday through Friday, with rotating Saturdays required
- Previous customer service or phone experience is a plus, but we are willing to train the right person!
Why People Love This Schedule
- Work while the kids are in school
- Keep evenings and afternoons open
- Stay active and engaged without full-time hours
- Supportive and team-oriented work environment