Jobs · OTHR · Michigan

Part-Time Phone Operator | 8:00 AM – 1:00 PM

Thelen Auto Group · Bay City, MI · 2 mo ago
On-siteOTHRPart-time

What You’ll Do

  • Professionally answer and direct inbound calls using a multi-line phone system
  • Aid customers and provide exceptional customer service on every call and online inquiry
  • Complete, respond to, and assign internet leads across the dealership group
  • Perform outbound service follow-up calls
  • Support vehicle photo operations, including photo editing and website uploads
  • Help maintain accurate and organized customer databases
  • Work across multiple systems and screens efficiently while maintaining accuracy
  • Aid with additional administrative and customer support tasks as needed

What We’re Looking For

  • A positive attitude with strong communication and customer service skills
  • A strong attention to detail and ability to stay organized in a fast-paced environment
  • The ability to multi-task effectively while maintaining accuracy
  • Comfortable talking on the phone while typing and navigating multiple computer systems
  • Excellent phone etiquette and professional communication skills
  • Proficiency with computers and Microsoft Excel
  • The ability to work independently and as part of a team
  • One to two years of customer service experience preferred
  • Experience with multi-line phones, CRM systems, or photo editing is a plus — but we are willing to train the right person!
  • The ability to sit at a computer and work on the phone for extended periods
  • Availability Monday through Friday, with rotating Saturdays required
  • Previous customer service or phone experience is a plus, but we are willing to train the right person!

Why People Love This Schedule

  • Work while the kids are in school
  • Keep evenings and afternoons open
  • Stay active and engaged without full-time hours
  • Supportive and team-oriented work environment

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