Part-Time Pharmacy Technician
Proforma Health · Tempe, AZ · 3 wk ago
On-siteHealthcarePart-time
About the role
Seeking an experienced Pharmacy Technician for a home infusion pharmacy to ensure medication delivery reaches patients effectively.
Responsibilities
- Manage high call volumes from patients, caregivers, and healthcare providers
- Process prescription refills
- Maintain accurate patient records in compliance with regulations
- Coordinate medication schedules
- Collect payments
- Support communication between pharmacy and healthcare teams
- Ensure seamless continuity of care
- Handle verbal, electronic, or written refill authorizations
- Assist with insurance and prior authorizations
- Support ongoing training and development
Qualifications & Skills
- Active Arizona Pharmacy Technician License or Trainee License
- Minimum 1 year of customer service experience, preferably phone‑based
- Strong typing, data entry, and attention to detail
- Excellent communication skills and ability to handle steady calls
- Flexible, adaptable, and able to manage changing priorities
- Authorized to work in the United States
Preferred Experience
- Pharmacy call center, specialty, or mail‑order pharmacy experience
- Home infusion or home health experience
- Experience with pharmacy management software such as CareTend
- Knowledge of insurance processes and prior authorization procedures