Part Time Pharmacy Call Center

Note: This position is based in Rochester, NY and requires up to 6 weeks of training at our corporate office during the availability hours listed below. Upon completion of training, this position is fully work from home. Availability: This is a part-time position that includes evening and weekend shifts. Shift times will vary between the hours of 8:30am-9pm Monday through Friday, 8:30am-6pm Saturday, and 830am-5pm Sunday. What Will I Do? Answer a high volume of incoming calls and assist customers by providing accurate information and answering questionsCommunicate with store pharmacies to gather, verify, and provide customer and order informationContribute to team performance by achieving call and productivity goalsBalance competing responsibilities and maintain productivity in a fast-paced environmentFollow all company policies and comply with HIPAA, state, and federal regulations when handling customer information Required Qualifications Ability to work in a fast-paced environment Strong technical and computer skills, including the ability to learn new applications quickly Preferred Qualifications 1 or more years of pharmacy technician experienceExperience working in a call center environmentExperience handling medical or insurance-related inquiriesProficiency with EnterpriseRx At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans. Comprehensive benefits* Paid time off (PTO) to help you balance your personal and work lifeHigher premium pay rates for working overtime, on Sundays, or on a recognized holidayHealth care benefits that provide a high level of coverage at a low cost to youRetirement plan with a 401(k) matchA generous scholarship program to help employees meet their educational goalsLiveWell Employee & Family program to support your emotional, work-life and financial wellness Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference. Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.