Part-Time Office Clerk

About the role

In this part-time Clerk position, you will play an integral role in organizational service and strength of our company. You will provide administrative support, greet and direct visitors, and answer and respond to calls and emails.

Responsibilities

• Provides administrative support to plant operation and sales functions.
• Handles telephone contacts in a professional manner and assists with customer inquiries and product pricing.
• Enter information pertaining to quotations, orders, shipments, invoices, receipts, consumption and production or other information related to Lane business, into our ERP system.
• Commands a working knowledge of company products and detailed knowledge of office practices and procedures.
• Create purchase orders, prepare packing slips, and print bill of ladings.
• Call customers daily and obtain directions and schedule drop off for drivers. Prepare directions to each location via Google maps and estimate time of delivery.
• Notify Loaders which loads have to be certified by obtaining heat number off pipe. Obtain certifications for any state jobs by downloading from state website. Print and attach to BOL. Send to Contractor.
• Cross training – must be able to understand responsibilities of all clerks and fill in while others are out or help when needed.
• Sort incoming mail and file.
• Prepares UPS Shipments.
• Year-end file preparation by packing folders or scanning documentation.
• Assist in planning and scheduling shipments, inter-company transfers, walk-in sales and customer pick-ups, credit and collection inquiries, basic quoting.
• Communicate with the Yard/truck drivers via phone or radios.

Requirements

• High School Diploma or Equivalent.
• 2-3 years’ Administrative or Office experience in a manufacturing environment.
• 2-3 years’ demonstrated experience in providing customer service at all levels of an organization.
• Experience with Material Processing, A/P, A/R, Purchasing and Raw Materials.
• Experience with ERP system.

Skills

• Must be proficient in Microsoft Office and Adobe Reader.
• Skilled at project management and managing multiple projects simultaneously.
• Ability to manage deadlines and effectively prioritize.
• Professional verbal and written communication skills.
• Team orientated.
• Strong Customer Service skills.

Physical Requirements

• Work is performed in a standard office environment.
• Ability to sit at a desk for 4 hours per day.
• Must be able to ascend and descend stairs, and where applicable and when necessary, to perform various job-related tasks.