Part-Time Night Auditor - Weekends

Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Compensation: $14.50 - $15.75 hourly Qualifications Must be Available on WeekendsExcellent time management skills, organizational skills, customer service skills, and interpersonal skillsWorking knowledge of Microsoft Office and reservation management systemsMust have graduated from high school, received a GED, or equivalent1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferredWell-versed in taking telephone calls and handling stressful situationsHigh school diploma or equivalent required; some college preferredOutstanding communication skills and excellent customer service skills are requiredProficiency with computers is required; experience with reservation and accounting software is desiredExperience in the hospitality industry or guest services is preferred, but not requiredRequires a flexible schedule that allows for overnight shift hours Responsibilities Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide the correct keys and room numbersTake incoming calls, online and in-person room booking requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requestsConnect with the housekeeping department to ensure guest accommodations are readyBookkeeping: keep accurate records of all hotel guest account informationHandle customer complaints as necessaryVerify, audit, and reconcile all financial records, such as room charges, cash drawer activity, credit card transactions, final bill preparation, and occupancy percentagesComplete additional bookkeeping, administrative, and accounting procedures as requestedPrepare and distribute daily, weekly, and monthly reports to the general manager, department heads, and hotel managementEnsure all guests feel they are having an exceptional experience at the propertyExecute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed