Jobs · Management · Wisconsin

Night Auditor - Part time - Friday/Saturday

Peachtree Group · Green Bay, WI · 3 wk ago
On-siteManagementPart-time

About the role

The Night Auditor (Part Time - Friday/Saturday) is responsible for completing all nightly audit functions while delivering exceptional guest service at the hotel’s front desk. While performing audit duties, the Night Auditor also assists guests with check-ins and check-outs, processes reservations, and responds to guest inquiries, ensuring a high level of service throughout the overnight shift.

Responsibilities

  • Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
  • Counts cash and maintains the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
  • Checks the front desk log for problems, special requests, etc.
  • Greets, registers, and assigns rooms to guests.
  • Processes guest registrations, including collecting payment.
  • Prepares express checkout folios.
  • Maintains room status inventory.
  • Communicates all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
  • Maintains and cleans the lobby and bathroom as needed.
  • Communicates all information to the following shift to ensure a smooth transition.
  • Works closely with all hotel departments to ensure the highest quality of customer service.
  • Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
  • Explains in-room and hotel features.
  • Completes all required shift paperwork, and night audit reports daily.
  • Performs other duties as assigned by management.

Benefits

  • Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance.
  • We also offer a generous 401(k) retirement match.
  • To support work-life balance, we provide Paid Holidays and Paid Time Off.
  • Additional perks include access to our Employee Assistance Program and Fund.

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