Part Time Local League Coordinator - Western Massachusetts

About the role

The USTA New England Section is seeking a part-time (up to 15 hours per week) Local League Coordinator to manage recreational adult league tennis in Western Massachusetts. Responsibilities include coordinating league activities, communicating with volunteers and players, and fostering community engagement.

Responsibilities

• Administer adult recreational tennis leagues (USTA League) in Western Massachusetts communities
• Coordinate and attend meetings with volunteer committees and team leads (captains)
• Communicate team registration information and assist with player registration
• Create and publish quality schedules using provided technology platforms
• Ensure compliance with local procedures and regulations
• Act as point of contact for all customer service needs
• Resolve conflicts and communicate post-season play participation
• Maintain program platform compliance and correct violations
• Verify program and player eligibility, site availability, and compliance with organizational policies
• Utilize data and reports for data-informed decisions
• Coordinate new programs and initiatives to encourage participation growth
• Recruit new volunteer captains and provide support
• Assist facilities and players in joining the USTA League system
• Collaborate with Local League Coordinators and Section Staff
• Coordinate opportunities for new and returning tennis players to participate in USTA League play

Requirements

• Commitment to USTA New England's mission and vision
• Excellent organizational skills and follow-through
• Strong communication skills
• Self-motivation and initiative
• Ability to learn new software platforms
• Familiarity with coordinating tasks and operations for on and off-site events

Qualifications

• Resides in New England, preference given to Massachusetts, particularly Western Massachusetts
• Able to travel and work flexible hours including some evenings and weekends
• High school diploma or equivalent required
• Proficient in Google Workspace, Monday.com, Excel preferred
• Familiarity with TennisLink and understanding of tennis preferred
• Ability to learn new software platforms

Benefits

• Paid sick leave
• Training and development opportunities
• Flexible, hybrid work model
• Company laptop provided

Position FAQs

• How many hours does this position work? Remote flexible, but must be coordinated with supervisor. Some weekend work may be required.
• How much does this position pay? Non-exempt, pays $21.00 per hour.
• Who does this position work with? Works with USTA New England League staff and other organization staff.
• Does this position require travel? Occasional light travel to main office and throughout Western Massachusetts, and additional travel for program events.
• What is USTA New England's approach to a diverse and equitable workforce? Strives to create a workplace where everyone feels empowered to bring their full authentic selves to work and where everyone's voice is heard.