Part-Time IT Services Specialist

About the role

York Technical College, a member of the South Carolina Technical and Comprehensive Education System, is a public, two-year institution of higher education that offers a variety of associate degrees, diplomas, and certificates. Through maximizing student success, the College seeks to contribute to the economic growth and development of York, Lancaster, and Chester counties and of the State.

Responsibilities

• Installs and maintains PC hardware, software, and peripherals (printers, scanners, IP phones, etc.) for employees, labs, classrooms, and testing centers.
• Provides network support from device to patch panel, utilizing various hardware/software tools to deploy PC images, inventory PCs, update PCs, and encrypt PCs.
• Follows documented procedures.
• Installs and maintains technology specific to classrooms, including projectors, large screen displays, and document cameras.
• Provides support for web meetings and video conferencing.
• Resolves issues escalated from the Help Desk, including assisting end users in utilizing technology at York Technical College.
• May include providing coverage on Help Desk.
• Provides technical support to special events, such as new student orientations and technology fairs.
• Participates in IT related projects.
• Other duties as assigned.

Requirements

• High school diploma and experience working with PCs and related technology, whether as part of college coursework or in a job related to supporting technology/PCs.

Additional Information

Applicants indicating degree(s) on the application may be required to provide unofficial copies of transcripts during the application process and official transcripts upon hire.