Part Time GSOC Operator

Elevate your security career with Allied Universal® Enhanced Protection Services, a global leader in security and threat mitigation. We specialize in risk consulting, executive protection, intelligence, investigations, and emergency response, offering exciting career opportunities for professionals passionate about security and safety.

About the role

Allied Universal® Enhanced Protection Services division is seeking a results-driven, highly motivated GSOC Operator to support our client in Raleigh, NC. As a Global Security Operations Center (GSOC) Operator, you will use open-source material to find, research, and assess information that could indicate a potential concern to the client, its employees, and its interests. This position will focus on physical security risks.

• Create detailed reports of physical security risk incidents using internal incident management reporting systems and assist in the response to larger incidents that impact the client.
• Develop protocols and practices to drive efficiency and manage crises.
• Identify, evaluate, and monitor enterprise risks that could affect business activities and provide business leaders the information needed to make critical decisions.
• Collaborate with cross-functional teams to create innovative strategies and develop best-in-class programs that drive sustainable effectiveness.
• Work in a physical security-focused Global Security Operations Center, analyzing threats and vulnerabilities.
• Monitor alerts, investigate incidents, escalate as appropriate, and follow up as needed.
• Write and publish physical security incident investigation reports to provide situational awareness and communicate risks to management.
• Execute day-to-day monitoring, incident detection, and reporting.
• Collect, evaluate, and disseminate situations and incidents relating to CCTV and access control systems at the GSOC level to support the safety and security of client personnel, facilities, assets, business operations, and reputation.
• Use open-source material to find, research, and assess information that could indicate a potential concern to the client, their employees, and their interests.
• Contribute to procedures and processes to standardize and enhance risk management.
• Work closely with physical security officers and specialists.

Requirements

• Minimum of 2 years or more of GSOC experience or equivalent (e.g., Emergency Call Center, Alarm Monitoring Center).
• Well-versed in current GSOC technologies.
• Ability to attend training events that fall outside normal work hours.
• Competence with MS Office Suite and other database systems.
• Willingness to sign an NDA and maintain strict confidentiality.
• Ability to communicate effectively, both verbally and in writing.
• Ability to disseminate information effectively and confidently to individuals, groups, peers, clients, executives, and stakeholders.
• Ability to quickly adapt and excel in dynamic situations.
• Prepare written reports of incidents in the proper format and with correct grammar and spelling.
• Ability to maintain a professional demeanor during stressful situations.

Schedule

• Saturday & Sunday, 9:00 AM to 9:00 PM
• Saturday & Sunday, 9:00 PM to 9:00 AM

Pay

$26.50 per hour

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Paid employee training and development
• 401K
• Employee assistance programs
• Paid holidays and flexible PTO (Paid Time Off)