Part Time (Friday/Saturday) Overnight Hotel Auditor

Up to $20.00 per hour

About the role

We are looking to add a Night Auditor to our team. This position is for someone who thrives while others sleep, is comfortable owning guest opportunities, and enjoys working when it’s quiet. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore takes great pride in selecting individuals that help us achieve our company’s mission.

Responsibilities

• Posts room charges and taxes to guest accounts
• Processes guest charges voucher and credit card vouchers
• Posts charges to the guest accounts that have not been posted or were incurred on the night audit shift
• Transfers charges and deposits to master accounts
• Checks to see that all charges are assigned to the appropriate departments
• Verifies that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in the PMS system
• Verifies that all charges posted from the POS Software, SPA software have reached the correct guest folios and are not missing
• Prints and files reservations for the next business day
• Verifies all account postings and balances
• Verifies that room rates are correct and posts those rates to guest accounts
• Monitors the current status of coupon, discount, and other promotional programs
• Functions as a front desk agent, especially in terms of check-in and check-out procedures
• Prepares a summary of cash, check, and credit card activities
• Summarizes results of operations for management
• Checks figures, postings, and documents for accuracy
• Records, stores, accesses, and/or analyzes computerized financial information
• Prepares end-of-day procedure
• Follows the End of Day / Night Audit Checklist
• Balances the day’s charges, making corrections as necessary
• Performs wake-up calls
• Runs end-of-day process in property management software (PMS)
• Responds to guest needs, special requests, and complaints and alerts the appropriate manager as needed

Qualifications

• Knows how to operate PMS, PCs, and other front office equipment
• Must have complete knowledge of emergency procedures
• High school diploma or GED
• Previous experience is a plus

Benefits

• 401(k)
• Employer-provided uniforms
• 25% discount in resort outlets
• Hotel discounts with OPL Friends and Family Discount