Part Time Field Service Technician
Job Summary
Robotics and Digital Solutions (RDS) Division of The Hillman Group has an opening for a Part Time Field Service Technician in the Casper, WY area. The role pays $22-24 an hour and includes a car allowance, cell-phone reimbursement, and a corporate gas card for business miles. Benefits include a Wellness Program, Employee Stock Purchase Plan, vacation/paid time off/sick days/floating holidays.
About the Role
This role is based on experience, usually paying $22-24 an hour. The territory consists of 40+ kiosks and involves performing routine service on kiosks, installing new kiosks, monitoring machines for issues, and optimizing machine locations, uptime, product mix, and store relationships.
Responsibilities
- Re-stock and perform routine service on kiosks as needed.
- Perform on-call repairs or adjustments to the machine when the machine goes out of order.
- New kiosk installations or swap newer kiosks of machines in the local area.
- Monitor machines in territory daily for issues and contact stores to resolve connectivity or power issues.
- Keep track of inventory for re-stocking machines that are in Kiosk Tech’s possession.
- Grow revenue in territory by optimizing machine locations, uptime, product mix, store relationships, etc.
Requirements
- High School Diploma or GED
- Background in electromechanical repair and maintenance (preferred)
- Prior experience in retail merchandising, field operations and customer service (preferred)
- A minimum of 1-3 years of experience in a similar profile (preferred)
- Experience with tools and troubleshooting mechanical problems
- Ability to read, write and speak fluent English to include technical “jargon”
Qualifications
- Computer literacy, including knowledge of Microsoft Word, Microsoft Excel, and Outlook
- Ability to always represent Hillman professionally
- To work weekends when required
Skills
- Operational Equipment: Must have an excellent driving record with a valid driver's license. Clean driving record is mandatory. Major driving violations will eliminate potential candidates.
- Physical Demands: Medium, lifting up to 30 lbs., occasionally pushing/pulling up to 100 lbs.
Benefits
Wellness Program
Employee Stock Purchase Plan
Vacation/Paid Time Off/Sick Days/Floating Holidays
Pay
$22-24 an hour
Schedule
Based on experience, usually around 10-15 hours per week.