Part-Time Donor Scheduler

About the role

LifeSouth Community Blood Centers is looking for an enthusiastic and motivated individual to join our team as a Part-Time Donor Scheduler in Gainesville, FL. In this vital role, you'll be the voice that inspires others to give the gift of life, reaching out to donors to schedule appointments and helping guide them toward life-saving apheresis donations when appropriate.

Responsibilities

• Inspire donors to schedule life-saving appointments and donate blood
• Guide donors through the process, answering questions and addressing concerns with care
• Promote exciting local blood drives and special events to encourage donations
• Help us crush collection goals and ensure our community has the blood it needs
• Performance goals and metrics are clearly communicated and monitored to ensure your success

Qualifications

• Excellent communication skills – you'll be the friendly voice that motivates others
• A love for connecting with people and motivating them to make a difference
• Comfort using phones and computers (we'll provide training!)
• Strong time-management skills and the ability to juggle multiple tasks
• Flexibility to work nights and weekends, as needed
• High school diploma or GED (preferred, but not required)
• Previous customer service, call center, and/or phone sales experience preferred

Schedule

• Monday-Thursday: Morning 9am-2pm, Afternoon 1pm-6pm, Evening 4pm-9pm
• Friday: Morning 9am-2pm, Afternoon 1pm-6pm
• Saturday and Sunday: Morning 10am-2pm
• Hours are flexible, but must be available 20-25 hours per week

Pay and benefits

• Starting salary range: $14.00 - $15.40 an hour
• If you're proficient in both English and Spanish, you may qualify for additional compensation as a bilingual Donor Scheduler

About LifeSouth

LifeSouth is a non-profit community blood bank serving more than 150 hospitals in Alabama, Florida, Georgia, and Tennessee. We are committed to meeting the blood supply needs of hospitals and their patients by providing the highest quality blood components and services. With more than 45 donor centers, 55 bloodmobiles and 2,000 blood drives a month, our LifeSouth team is dedicated to making sure the blood is there when you or your family is in need.