Part-Time Customer Service Specialist
Monday - Tuesday (8:30 AM - 5:00 PM), Friday (8:30 AM - 5:30 PM), and Saturdays (9:00 AM - 12:00 PM). Hours will vary week to week, with the opportunity for additional hours between 20 - 30 hours per week year-round.
About the role
As a part-time Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services.
Responsibilities
- Work face-to-face with clients in the branch location
- Manage a cash drawer
- Assist clients and team members, uncover needs, and educate clients on German American products and services
- Help clients by verifying account information and performing loan and deposit transactions
- Guide clients when they are unsure where to go next through friendly, meaningful conversations
Requirements
- Maintain confidentiality
- Listen closely to understand and identify opportunities to better serve the customer
- Build and strengthen long-lasting relationships
Qualifications
- Bilingual/multilingual (a plus)
- Customer service experience (a plus)
- Cash-handling experience (a plus)
Benefits
- Paid Time Off
- Education assistance program
- Paid family bonding leave
- Service awards
- Financial benefits including 401(k), stock purchase plan, loan discounts, and more
- National and local discounts on computers, vacations, phones, retail shopping, and more
- Free checking account, checks, and discounted bank services
About Us
German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. We deliver genuine, customized, personal service with a focus on serving customers and communities well. Our employees bring the Shield of Excellence commitment to life with each and every interaction.
This position will be located at 208 E Hwy 66, Tell City, Indiana, 47586, United States.