Part Time Customer Service Representative $17 hourly

What You'll Do

You will play an important role in the lifecycle of every customer's purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments, and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.

What We Need From You

• Consistently provide genuine, friendly, personable, and professional service.
• Show effective communication, interpersonal, and organizational skills both in person and on the phone.
• Demonstrate excellent listening skills and the ability to multitask in a fast-paced service environment.
• Proactively resolve escalated customer issues.
• Support sales and operations team members by advocating for every customer's concerns and requests.
• Be flexible to work a retail schedule that includes days, nights, weekends, holidays, and events.

Qualifications

We are looking for candidates who:

• Have a strong work ethic and a positive attitude.
• Are able to work independently and as part of a team.
• Have excellent communication and problem-solving skills.
• Can handle multiple tasks simultaneously in a fast-paced environment.
• Are able to work flexible hours including evenings, weekends, and holidays.

Skills

• Excellent customer service skills.
• Strong organizational and time management skills.
• Ability to work effectively under pressure.
• Effective verbal and written communication skills.

Benefits

Raymour and Flanigan offers a competitive and comprehensive compensation package, including:

• Health benefits.
• 401(k) with company match plus profit sharing.
• Cross training opportunities.
• Annual breakfast prepared by our owners.
• And much more!

Pay

The pay range for this position is $15.00 - $20.00 per hour, depending on experience and qualifications.

Schedule

The schedule for this position may include days, nights, weekends, holidays, and events.

Benefits

Raymour and Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and diversity in our workforce. We are committed to a discrimination-free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information, or other basis protected by law.

Equal Opportunity Employer

Raymour and Flanigan is an equal opportunity employer and does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information, or other basis protected by law.